Privacy Policy
Last updated: June 22, 2026
This Privacy Policy explains how Team Manager ("Team Manager", "we", "us", or "our") collects, uses, and shares information when you use our youth-sports dues tracking, reminder, and reconciliation service (the "Service"). By using the Service, you agree to this Policy.
Information we collect
Account information. When a team manager creates an account, we collect their name, email address, and authentication credentials.
Roster and guardian information. Team managers enter information about players and their families, which may include player names, parent or guardian names, email addresses, and phone numbers.
Payment records. We store the charges and payments you enter or import, including amounts, payment methods (such as Venmo, Zelle, cash, or check), dates, notes, and any optional receipt screenshots you upload.
Messages. We store the content and delivery status of reminder messages you send through the Service by SMS or email.
Technical information. We use cookies that are strictly necessary to keep you signed in. We do not use advertising or third-party tracking cookies.
How we use information
We use information to provide and operate the Service: to maintain rosters, create and track charges, record and reconcile payments, send the reminders you initiate, and secure and support your account. We do not sell your personal information.
How information is shared
Service providers. We share limited information with vendors who help us run the Service: Twilio (to deliver SMS messages), Resend (to deliver email), and our hosting provider. They process information only to perform services for us.
Payment apps. When you send a reminder containing a Venmo link, the payment itself takes place in Venmo or another third-party app under that provider's own terms and privacy policy. Team Manager does not process, hold, or transfer funds.
Legal. We may disclose information if required by law or to protect the rights, safety, and property of Team Manager, our users, or others.
SMS / text messaging and mobile information
If you opt in to receive text messages from a team using Team Manager, we use your mobile number only to send the dues and payment reminders you requested. Message frequency varies (typically one to four messages per month). Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We use messaging service providers (such as Twilio) solely to deliver the messages you requested on our behalf.
Children's privacy
The Service is intended for use by adult team managers and administrators, not by children. Although managers may enter the names of youth players for record-keeping, the Service is not directed to children and we do not knowingly collect information directly from children. Managers are responsible for having an appropriate basis to enter and use the information of the families they manage.
Data retention
We retain information for as long as your account is active or as needed to provide the Service, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data as described below.
Security
We use reasonable technical and organizational measures to protect information, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may access, correct, or delete information in your account, or ask us to do so, by contacting us. Recipients of messages may opt out of further messages. Depending on where you live, you may have additional rights over your personal information.
Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.
Contact
Questions about this Policy? Contact us at support@strong.fitness.